October 22, 2013
Six days after the free Windows 8.1/Windows RT 8.1 updates were released, Microsoft still hasn't solved any of the problems that Windows 8 and Windows RT users have encountered when trying to apply them, and the Windows RT 8.1 update that the company yanked hasn't magically reappeared. But there's been a little bit of progress, including an official Microsoft blessing bestowed on a DOS command-line hack first developed by blogger Scott Williams.
Here's where things stand early Tuesday morning.
Yesterday, with very little fanfare, Microsoft released a Surface RT 8.0 recovery image, for North America only. For those with bricked North American Surface RT systems, the recovery image is good enough to let you boot into a DOS command prompt. Once you get to the prompt during the boot cycle, there's a series of eight commands you have to type into your Surface RT, to fix the file that was nuked by the Windows RT 8.1 online update. Microsoft has published a "simple" 17-step procedure for using the recovery image to fix your system and get RT 8.1 to work. Computer Science degree not required, but it wouldn't hurt.
Note that, in spite of what you may have read, the intent here is to get Windows RT 8.1 running -- and not to restore Windows RT 8.0 to your clobbered Surface RT.
ZDNet's Mary Jo Foley says that Microsoft's been in touch with her and assured her that:
Based on our investigations of a situation customers have encountered updating to Windows RT 8.1, we can confirm that as of now this is a Windows update issue only affecting Surface RT customers. While only less than 1 out of every 1,000 (or less than 0.1 percent) Surface RT customers who have installed Windows RT 8.1 have been impacted, improving their experience and ensuring their systems are fully operable as quickly as possible is our number one priority.
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